Anger Management for Organisations

One day workshop on “The Essentials of Anger Management”

Suitable for any employee, this course explores the nature of anger as an emotion to help us understand why we get angry, frustrated, disappointed and upset and teaches us not only what to do about it, but how to stay in control. When anger is managed correctly then problems do not arise with the employee and those with whom they have working relationships with such as colleagues, management, customers and suppliers.

Topics covered include:

• What anger is and is not
• 8 Sources and 5 styles of anger
• Types of anger
• Managing the anger ‘pressure cooker’
• Old brain vs. New Brain
• Calming Down strategies
• Triggers and the emotional cycle
• Feelings and Empathy
• Unmet Primary needs and healthy role modelling
• How to communicate in anger but not angrily
• The 12 tools of anger management
• The power of the mind in managing emotions
• Clearing conflict

Key Benefits

• Teaches how to express anger safely and positively at work
• Teaches how to deal with anothers anger in person or on the phone
• Reduces friction and improves teamwork
• Creates safety for others
• Can be tailored to the ethos of your organisation
• Confidential
• Highly effective tools are provided
• Prevents sabotage.
• Prevents bad image or name.
• Prevents loss of customers.
• Reduces stress and absenteeism.
• Improves motivation and teamwork.
• Raises emotional intelligence.
• Improves productivity.

Seminars on Anger Management

If time is a constraint and a workshop is not feasible, then a shorter duration seminar can be given on this fascinating topic of anger management in the workshop. We have conducted these from as little as 1 hour to half a day addressing directors, management, administrative staff, sales persons, call centre staff and other employees. We would touch on some of the above-mentioned topics.

Talks on Anger Management

If you are having a corporate function, a company meeting or a conference, internationally acclaimed Shelton Kartun is available to present an enlightening talk on anger management in the workplace and will base it around your particular needs.

Other Anger Management Programmes

We will tailor a programme to meet the exact needs of your organisation whether you want the above workshop expanded to a two day duration, or to have some other content included. There are a number of niche areas in which we offer more specific anger management programmes such as:

• Anger Management for the Motor Industry (including car dealerships)
• Anger Management for Hotel Staff
• Anger Management for Restaurant Staff
• Anger Management for Airport and Airline Staff
• Anger Management for Retailers
• Anger Management for Secretaries and PA’s
• Anger Management for Professional practitioners
• Anger Management for those in Sports
• Anger Management for those in the Public Eye e.g. Politicians
• Anger Management for those Dealing with the Public e.g. post offices, banks, government depts.